Frequently asked questions

1. Q: I hold a passport that is not listed with the countries that can obtain visa upon arrival at the airport in Kuwait. How do I obtain a visit visa?
A: All other nationals require a visa prior to arrival to Kuwait. You should have a contact person in Kuwait. Please contact the Embassy of Kuwait for further information.


2. Q: Can I convert currency upon arrival into Kuwait airport?
A: You can convert currency at the port of entry into Kuwait. Please refer to www.kuwait-airport.com for further information.


3. Q: Do they accept credit cards and debit cards in Kuwait?
A: All banks in Kuwait offer customers credit cards, cash and debit cards, which can be used at any branch of the same bank and, by arrangement, at other banks.


4. Q: Do I need travel health plan insurance in Kuwait?
A: We recommend you make sure you are covered for healthcare at all times in Kuwait. Things may not work the same way as at home - get informed in case you get ill.


5. Q: What is Kuwait's country code?
A: Full international direct dialing is available in Kuwait. The country code is +965. City/area codes are not required. There are two national GSM mobile telephone networks, which have active roaming agreements with most international mobile phone operators.

Changes to Cell Phones starting September 2008

National Mobile Telecommunications (Wataniya) and Zain numbers changed to have eight, rather than the current seven, digits.

The first stage begins with the addition of the number NINE to Zain's mobile phone lines (numbers that begin with 9, 4,702, 71, 72, 73, 74, 75, 76, 78, and 79).

Adding SIX to Wataniya's mobile phone lines (numbers that begin with 5, 6, 70, and 77).


6. Q: Can I obtain a transit visa?
A: Kuwait does not issue any transit visa. Instead you will be issued a visit visa. The visa is for one visit and one entry.


7. Q: Do children need to obtain a police clearance?
A: Kids twelve years of age or younger do not require a police clearance.


8. Q: What is the dress code in Kuwait?
A: It is a good idea to dress modestly.


9. Q: Do you legalize document for any other Arab countries?
A: Embassy of Kuwait will legalize documents for Bahrain, and Oman since those countries do no have an Embassy in Canada.


10. Q: When I send document for legalization or my passport to whom do I address it to?
A: You can address it to:

Embassy of Kuwait Consulate, Section 333
Sussex Drive Ottawa, Ontario K1N 1J9


11. Q: CAN I TAKE MY PET WITH ME TO KUWAIT AND WHAT IS THE PROCEDURE?
A: Kuwait requires that you have a licensed veterinarian complete a veterinary certificate stating that the pet is healthy to travel, free of parasites and free of diseases communicable to humans. Up-to-date vaccinations are a requirement. Your pet, for instance, a cat or a dog, must be vaccinated for rabies at least 30 days prior to travel and not more than 12 months prior to travel. An import permit is required from the Animal Health department. The permit is valid for a month from date of issue. You can contact Agriculture Affairs and Fish Resources (Animal Health Department) 473-0867 or fax: 4722417.Kuwait requires that the veterinary certificate be signed and dated not more than 30 days before travel. The closer you have it signed to the travel date the better.


12. Q: I have a personal issue that I would like to address to the Embassy of Kuwait. How do I contact the right person at the Embassy?
A: All concerns, issues, requested or personal matters has to be address to the Embassy of Kuwait IN WRITING you can fax your request to 613-780-9905 Please leave your phone number and address and your request will be dealt with.


13. Q: Can you give me information about Kuwait International Airport (KIA)?
A: Location: The airport is situated 10 miles (16km) from Kuwait City. Time: GMT +3. Contacts: Tel: +965 180. Transfer to the city: Taxis and buses are available to take passengers to Kuwait City. Car rental: A car rental desk is located in Arrivals and includes companies like Avis, Budget and Hertz. Facilities: Two first-class lounges offer fax and Internet facilities (WIFI). A Commercial Centre Complex is linked directly to the Arrival and Departure halls of the airport terminal and includes facilities such as duty-free shopping as well as numerous other shopping opportunities and a variety of food and beverage outlets. Other services offered are banks, a help desk and facilities for the disabled. Parking: Short and long-term parking facilities are available. Departure tax: 2 dinars. Website: www.kuwait-airport.com.kw


14. Q: What is the electricity voltage in Kuwait?
A: Electricity: 240 volts, 50Hz. Both the UK-style three-pin and European-style two-pin plugs are in use.


15. Q: What is Kuwait official language?
A: Language: Arabic is the official language, but English is widely used and understood.


16. Q: Do you have the contact for the Embassy of Kuwait in the United States?
A:

Embassy of the State of Kuwait
2940 Tilden Street, NW Washington DC 20008

Telephone: (202) 966-0702, Fax: (202) 364-2868


The Cultural Office of the Embassy of the State of Kuwait
3500 International Drive, NW, Washington, DC, 20008. USA

Office Hours: Monday through Friday 9:30 a.m. - 5:00 p.m. Eastern Standard Time
Office Main Number (202)364-2100
Office Fax Number: (202)363-8394


Kuwait Embassy Health Office
4201 Connecticut Ave NW Washington, DC 20008

Telephone: (202) 686-4304 (202) 686-4308


Permanent Missions to the United Nations
321 E ,44th Street New York, NY 10017

Telephone:(212)973-4300


The Kuwait Military Attaché
3500 International Drive, NW Washington, DC, 20008

Office hours are: Monday through Friday 9:30AM - 5:00PM Eastern Standard Time
Phone: (202) 364-2200 Fax: (202) 364-2241